Starting from customer needs, we can achieve twice the result with half the effort
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''>Shenzhen Liutao Consulting Co., Ltd.
''> believes that when running an online store now, no matter whether it is on each platform, Or an independent site. If you want to be able to operate a store well, the most important thing is to start from customer needs. Only by having the deepest understanding of what customers need, can the store find the right direction and develop healthily.
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''> Starting from customer needs and truly understanding what customers need, there are the following points to start with
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''> , for your own products Having a certain understanding is the basis for starting from customer needs
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''> Only when you understand your own product can you more realistically understand the advantages of the product and what customers may think about the product. Which aspect should you pay more attention to, so that you can create the best design plan and create baby details that make consumers want to buy? This is just like when we draw a picture, we must carefully observe the real object in order to draw the most vivid and vivid picture.
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''> , put yourself in someone else's shoes, and observe the product from the customer's perspective
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''> Everyone's thinking and aesthetics are different , which is why some people think a piece of clothing is beautiful, while others think it is ugly. For shop owners, they usually pay special attention to the shortcomings of the product when purchasing goods, and then try to avoid them when describing them. But for customers, these shortcomings may not be what they pay attention to. Instead, they are the shining points of the product that the shop owner thinks are shortcomings.
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''> Empathy can be done in this way. When we buy this product, what keywords will we use, what aspects of the product will we care about, and then Organize these into a text, and then gradually think of ways to solve them.
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''>, starting from the customers who made the transaction and the lost customers
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''>For those customers who made the transaction, we can get the most accurate information from them Understand what customers pay more attention to in a product and what makes them choose to buy it. For those lost customers, we need to understand where consumers have concerns. Only by solving these concerns can we retain them when the next customer comes.
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''>Many store owners will say, it’s not that we don’t want to do it, but we don’t have enough time to do it, so what should we do? Just look for
''>Shenzhen Liutao Consulting Co., Ltd. Shenzhen Liutao Consulting Co., Ltd. has professional personnel who can help you with these things, whether it is pre-sales service or after-sales service , Shenzhen Liutao Consulting Co., Ltd. can help you complete it and promote store sales
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